Privacy Policy
Last updated: 20th July 2025
BOR Productions is committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with us.
1. Who We Are
This privacy policy applies to the website operated by BOR Productions. It explains how we handle personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
2. Information We Collect
We may collect and process the following personal data:
Contact Information: Full name, email address, phone number, home address, and communication history.
Demographic Details: Date of birth and title.
Service Interactions: Enquiries, purchases, preferences, payment methods, and any communications with us via email, phone, or our website contact forms.
Marketing Engagement: Responses to emails, clicks on links, and preferences for products and services.
Technical Data: IP address, browser type, and interactions with our website (collected via cookies or analytics tools).
We typically collect this data from you directly, through referrals, or via our marketing platforms.
3. How We Use Your Information
We use your data for the following purposes:
To respond to enquiries or provide services
To manage and deliver our products and services
To keep accurate records and improve internal operations
For marketing communications and profiling, where permitted
To personalise your digital experience
To meet our legal and regulatory obligations
For research, development, and service improvements
Marketing communications may be sent via email, social media, phone, or post, based on your preferences. You can opt out at any time.
4. Legal Basis for Processing
We rely on the following lawful bases:
Contractual necessity – to provide products or services you've requested
Legitimate interests – to run our business effectively, including customer service and marketing
Legal obligations – to comply with applicable laws
Consent – where we ask for permission to send marketing or process sensitive data
5. Sharing Your Data
We may share your personal information with:
Government regulators (e.g., HMRC, ICO) if legally required
Service providers and third-party partners who support our operations (e.g., CRM platforms, email services)
We do not sell your data.
6. Data Storage & Security
We store your data securely using a combination of:
Cloud-based platforms (e.g., CRM systems, email marketing software)
Secure hard drives and internal systems
Access is restricted to authorised personnel only, and we apply appropriate safeguards to protect your information.
7. Data Retention
We retain your information based on:
Business needs (e.g., customer relationship and service provision)
Legal obligations and limitation periods for claims
Your data will not be kept longer than necessary.
8. Your Rights
Under data protection law, you have the right to:
Access your data (Subject Access Request)
Correct inaccurate or incomplete data
Request erasure ("right to be forgotten")
Restrict or object to processing
Data portability (transfer your data)
Withdraw consent (for marketing or specific uses)
Complain to the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details below.
9. Marketing Preferences
You can manage or opt out of marketing communications at any time by:
Clicking “unsubscribe” in marketing emails
Contacting us directly using the details below
10. Cookie Policy
We use cookies and similar technologies on our website to improve your browsing experience, analyse website traffic, and tailor our content and marketing.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and activity.
Types of Cookies We Use
Essential Cookies – Required for basic website functionality (e.g. security, navigation)
Performance Cookies – Help us understand how visitors use our site so we can improve performance (e.g. Google Analytics)
Functionality Cookies – Remember your preferences and settings
Marketing Cookies – Used to deliver personalised advertising and track effectiveness of campaigns (e.g. Facebook Pixel)
Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your website experience.
You’ll also be given the option to accept or reject non-essential cookies when you first visit our site via our cookie banner.
11. Changes to This Policy
We may update this policy from time to time to reflect changes in law or our practices. Please review this page periodically.
12. Contact Us
If you have any questions or wish to exercise your rights, please contact:
Email: office@borproductions.com
Or visit the Contact page on our website